Effective Date: 07-08-2023

1. Returns and Exchanges

Thank you for shopping with SPECTRA BABY INDIA, operated by ADITYA ENTERPRISE. We want you to be completely satisfied with your purchase. If you’re not satisfied, you may be eligible to return or exchange the item subject to the conditions outlined below.

2. Eligibility for Returns and Exchanges

• To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition that you received it.

• Returns or exchanges must be initiated within 7 days of receiving the item.

• Some products, such as personal care items or items with hygiene concerns, may not be eligible for return or exchange. Please check the product description for specific details.

3. Return Process

• To initiate a return or exchange, please contact our customer support at info@spectrababyindia.com with your order details and the reason for the return.

• Our customer support team will provide you with instructions on how to proceed with the return.

4. Refunds

• Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 days.

• Shipping costs for returned items are non-refundable.

5. Exchanges

• If you need to exchange an item for a different size, color, or product, please contact our customer support for assistance.

• Depending on your location, the time it takes for the exchanged product to reach you may vary.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately with photos of the damaged item and its packaging.

• We will review the issue and provide instructions on how to proceed with a replacement or refund.

7. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.

• If you still have not received your refund after 7 days, please contact us at info@spectrababyindia.com.

8. Contact Us

If you have any questions or concerns about our Returns and Refund Policy, please contact us at info@spectrababyindia.cpm.